Australian Good Food Guides Chef Hat's have been awarded to discerning Chefs around the country since 1982 (see Our History). These awards are the result of careful deliberation. Inspectors appointed by AGFG dine anonymously. Their reviews and the opinions of the dining public, who generously send in their comments throughout the year, determine these results.
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Superlative Food & Wine: Internationally acclaimed Worth a special journey |
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Exceptional Quality of Cuisine Worth a detour |
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Food Quite Out of the Ordinary Worth a stop on the way |
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A Good Restaurant in its category Commended |
Our objective is to reward exceptional chefs, not chefs that are exceptional at adhering to set guidelines, explains AGFG's Managing Director. AGFG has always adhered to a mute 'Michelin' model of rating. This practice remains today with the company declining to particularize the precise award criteria. The company directors maintain that the Australian Good Food Guide is not an advisory or training institute asserting that the approach avoids standardisation and encourages creativity.
AGFG Chef Hats are awarded for the food alone. Other considerations such as setting and décor, service and wine are represented by the crossed fork-and-spoon options (See: Ratings & Symbols). Inspectors do not provide commentary when rating establishments rather they submit a straightforward score out of 20 based on the food alone. This is based on the traditional French rating system. Since the guide's inception in 1977, a score of 20 has never been awarded and seldom have restaurants been awarded a 19. Without giving too much away, below are some of the key areas of appraisal.
AGFG inspectors are individually headhunted for their qualification and experience. Their identities are kept strictly confidential. Inspectors always dine anonymously and always, always pay full fare! Anonymity is fundamental in the minds of AGFG directors, ensuring accuracy and unquestionable objectivity. AGFG inspectors and directors convene several times throughout the year to discuss restaurants and chefs, and evaluate ratings. Prior to the annual release of the awards in January, these ratings are cross referenced and ranked; if there is contention over the rating it may be rescrutinised by the panel upon recommendation.
Without question customer comments are integral in identifying and awarding quality establishments; after all, our readers are for whom the guide is produced. Readers are encouraged to forward their comments and opinion about restaurants they visit which may lead to a visit by an inspector; however, the AGFG invariably has the final say on ratings and Chef Hats Awards. Additionally, the AGFG reserves the right not to post reviews that may be construed as inappropriate or defamatory. Inasmuch this is not a forum for disgruntled patrons.
AGFG accepts advertising but in no way do the commercial activities of the guide influence the awarding of our Chef Hats. All commercial matters are kept independent and in no way influence our inspection team's adjudication. Many of the company's employees have never knowingly met an inspector. The AGFG prides itself on the fairness and accuracy of its ratings and is committed to awarding establishments for excellence based on what we believe to be fair, balanced and accurate criteria.
AGFG allocates Chef Hat Awards with the upmost integrity, albeit in acknowledgment that all reviews are subjective. What we consider to be exceptional you may consider average and just like that the food critic debate is born. That's why we have opened up our site to your comments and have made the whole process a little more democratic; after all, a 'well-thought-out' reader comment has proven to hold as much weight as one of our awards. In fact, one of the best recommendations for restaurants who wish to receive an award -strangely at odds with the entire concept of awards- is to forget trying to win one and simply make sure your customers are happy with every single dish you present. The accolades will naturally follow. Remember: Customers, customers, customers!