Black Sheep Caffe

Never Again
First experience, 45 plus wait for food. Second experience, customer service terrible. As a veggie and stupidly ordering food with meat (totally my fault), the staff were happy to replace the dish by simply removing the meat. I was told a new dish could not be made and a refund was suggested. I asked for the refund to then overhear the manager being extremely rude about us. Then told no refund! I have previous on occasion ordered food from a menu containing meat but have never before being made to feel like it was my fault. Whilst I accept it was, good customer service would have tried to resolve this not make it worse. Veggies, stay clear.